Frequently Asked Questions
Everything you need to know about your Holland Cooper experience.
How can I track my Holland Cooper order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link from our courier partners to monitor your delivery progress.
What is your return policy for luxury items?
We offer a 28-day return period from the date of delivery. Items must be returned in their original, unworn condition with all Holland Cooper tags and gold hardware protection intact.
Do you offer international shipping?
Yes, we ship our British-made luxury collections worldwide. Shipping costs and delivery timeframes vary depending on your location and will be calculated at checkout.
How do I ensure I choose the correct size?
Each product page features a detailed size guide. We recommend following these measurements closely, as our tailored pieces are designed for a precise, flattering fit.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay and Google Pay.
How should I care for my Holland Cooper tweed and wool products?
To maintain the quality of our signature fabrics, we recommend professional dry cleaning only and storing items in a cool, dry place away from direct sunlight.